Shipping Policy

1. Order Processing Time

Orders are typically processed and handed over to our courier partner within 1–2 business days of confirmation. Orders placed on Sundays or public holidays are processed on the next working day. During sale periods or high order volumes, processing may take slightly longer — we'll keep you informed by email or WhatsApp if there's a delay.

2. Delivery Timelines

We ship pan-India through our courier and logistics partners. Once dispatched, typical delivery timelines are:

• Metro cities & major towns: 3–5 business days
• Rest of India: 5–8 business days
• Remote or hard-to-reach pincodes: up to 10 business days

These are estimates, not guarantees — actual delivery times can vary due to courier network conditions, weather, local restrictions, or other events outside our control.

3. Shipping Charges

• Orders of ₹1,000 and above ship free.
• Orders below ₹1,000 are charged a flat shipping fee starting at ₹99, calculated at checkout based on your delivery pincode and order weight.
• Cash on Delivery (COD) orders may attract a small additional COD handling fee, shown clearly at checkout before you place the order.

4. Order Tracking

Once your order is dispatched, you'll receive a shipping confirmation with a tracking link by email. You can also view your order status anytime from My Orders in your account.

5. Serviceability

We aim to deliver across India. In rare cases, a pincode may not be serviceable by our courier partners at the time of ordering — if this happens, we will contact you to arrange an alternative delivery address or a full refund.

6. Delays & Exceptions

Occasionally, deliveries may be delayed due to circumstances beyond our control — extreme weather, courier network disruptions, regional restrictions, or public holidays. We appreciate your patience in these situations and will keep you updated on any significant delay to your order.

7. Damaged or Missing Packages

Please inspect your package on delivery. If it arrives visibly damaged, or if items are missing, contact us within 48 hours of delivery with your order number and photos, and we'll sort it out — see our Returns & Refund Policy for details.

8. Contact Us

Questions about a shipment? We're happy to help.